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Harm Ledger · disputed · Medicine & Health

UnitedHealth’s nH Predict algorithm is accused of driving post-acute care denials

A November 2023 STAT investigation and the Lokken class action allege that naviHealth’s nH Predict model was used to cut Medicare Advantage rehab stays; UnitedHealth says the tool is only a guide.

14 Nov 2023Tier 4 Historic HarmMethodology 0.1

Current score

1.26

30 base · Historic Harm (tier 4 of 5, 30 pts)
× 0.4000 attribution · Material acceleration
× 0.5000 evidence · External expert evaluation
× 0.6000 realization · Experimentally validated
× 0.5000 durability
Event-level product before credit split: 1.80

If proven, algorithmic denial of rehab for many elderly patients is historic-scale health harm (tier 4). Attribution and causation are contested (0.40). STAT plus a surviving lawsuit (0.50). Realization is alleged denials with some documented cases. Status is disputed.

What happened

Internal targets allegedly pushed stays within 1 percent of the model’s prediction. Plaintiffs claim high overturn rates on appeal and patient harm including death. In 2025 a Minnesota court let contract and good-faith claims proceed while dismissing others. Whether nH Predict is “AI” in the frontier-model sense and whether it caused denials remain disputed.

Model attribution

1.26

nH Predict

Predicted post-acute length of stay used, plaintiffs say, to time coverage cutoffs.

Plaintiffs place the model at the center of denials; the company denies it makes coverage decisions.

Attribution 0.4000 · Credit share 70% · UnitedHealth Group

Claims

  • UnitedHealth employees were pressured to align rehab stays with nH Predict outputs, according to STAT and the complaint.

    outcome · supported

  • nH Predict, rather than clinicians, made legally binding coverage decisions.

    attribution · disputed

Sources

primary sources

independent sources

Secondary domains: Computer Science

Revision history

  • 13 Sep 2026 · 0.00 1.26

    Initial adjudicated seed score under methodology 0.1.